The Growth Lab
The Growth Lab Podcast
Bitesize #17: Mastering Customer Service: The Key to Cleaning Business Growth
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Bitesize #17: Mastering Customer Service: The Key to Cleaning Business Growth

The Growth Lab Bitesize #17

In this Bitesize clip, Ilze Whiteman, The Cleaning Coach, shares insights on the importance of customer service in growing a cleaning business.

She discusses key decisions and mindset shifts that have had a significant impact on her own business growth, including focusing on core strengths and delegating tasks.

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ABOUT THE PODCAST

The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08


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If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

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The Growth Lab
The Growth Lab Podcast
The Growth Lab podcast is for entrepreneurs & business owners in the cleaning industry.
Hosted by Matt Harris, growth partner at The Growth Lab, it's packed full of actionable strategies, tools & tactics to help you find more clients, win more cleaning contracts and grow your business.
This podcast also features interviews with the most successful business owners and C-Suite execs in the cleaning + FM space, digging deep to learn how they have grown their businesses.
New episodes come out on Mondays. Prefer watching over listening? Subscribe on YouTube: https://bit.ly/tglpodcast06
Sign up to The Growth Lab Newsletter: https://bit.ly/thegrowthlab018