In this Bitesize clip, Ilze Whiteman, The Cleaning Coach, dives into the topic of customer service.
She shares insights on what it means to provide exceptional customer service and how it goes beyond simple email replies. From making customers feel valued to personalized touches, Ilze explains how little things can make a big difference.
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ABOUT THE PODCAST
The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.
Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.
Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.
The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08
GET IN TOUCH
If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com
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