53. Operational Insight: A Simple Guide for Managing An Effective Inbound Call

And a free template

If you run paid ads, Google LSA or you rely on SEO for inbound enquiries, you need a process for receiving calls.

Regardless of the type of cleaning you offer, there will be a standard set of questions to ask.

My cleaning business offered both commercial and tenancy cleaning.

We relied on SEO and word of mouth for inbound enquiries.

This simple workflow and…